Job Description

Head of Operations 

Location: Bulgaria
Industry: Manufacturing

Arsis Global is a talent acquisition company based in Central and Eastern Europe (CEE), connecting highly skilled professionals with leading international organizations. We focus on building long-term partnerships, supporting sustainable growth, and helping businesses achieve their strategic objectives.

Our client, a well-established company in the manufacturing sector, is looking for an experienced Head of Operations to lead and optimize its operational activities. This is a key leadership role responsible for ensuring efficient production processes, maintaining high quality standards, optimizing costs, and driving continuous improvement across the organization.

The successful candidate will play a strategic role in aligning operational performance with business objectives, leading teams, and ensuring sustainable growth in a dynamic manufacturing environment.

Key Responsibilities

• Oversee and manage the company's day-to-day manufacturing operations, ensuring efficiency, productivity, and compliance with established standards.

• Develop and implement operational strategies aligned with the company's business objectives.

• Optimize production processes, workflows, and resource allocation to improve performance and reduce operational costs.

• Monitor key operational KPIs, identify areas for improvement, and implement corrective actions.

• Lead, develop, and motivate operational teams, fostering a culture of accountability, collaboration, and continuous improvement.

• Ensure compliance with quality standards, health and safety regulations, and applicable industry requirements.

• Collaborate closely with other departments, including Supply Chain, Procurement, Quality, Engineering, and Finance.

• Manage production planning, capacity utilization, and operational resources to meet customer requirements and delivery deadlines.

• Drive continuous improvement initiatives and support the implementation of lean manufacturing principles and best practices.

• Identify operational risks and implement effective measures to ensure business continuity.

• Manage operational budgets and contribute to cost control and profitability improvement.

• Report on operational performance and provide recommendations to senior management.

Requirements

• Minimum of 5–7 years of experience in operations management within a manufacturing environment.

• Proven track record in leading production or manufacturing operations and managing teams.

• Strong understanding of manufacturing processes, production planning, and operational performance management.

• Demonstrated experience in process optimization, cost reduction, and continuous improvement initiatives.

• Knowledge of Lean Manufacturing, Six Sigma, or other operational excellence methodologies is considered an advantage.

• Strong leadership, organizational, and decision-making skills.

• Excellent analytical and problem-solving abilities, with a data-driven approach to operational management.

• Experience in budget management, KPI monitoring, and resource planning.

• Ability to manage multiple priorities and drive change in a dynamic business environment.

• Excellent communication and stakeholder management skills.

• Fluency in Bulgarian and English.

The Company Offers

• Competitive remuneration package, aligned with experience and qualifications.

• Performance-based bonus scheme.

• Opportunity to take ownership of key operational functions and contribute directly to business growth.

• A challenging leadership role with significant impact on manufacturing performance and efficiency.

• Professional development opportunities within an established business environment.

• The opportunity to lead teams, implement improvements, and shape the future of the company's operations.